Foster Dealer
01268 590198

European Refrigeration Ltd
Unit 8 Annwood Lodge
Business Park
Arterial Road

Company Reg. 5504175

Tel. : 01268 590198
Fax : 01268 590199

Side Logos


Delivery Information


Delivery is restricted to the United Kingdom.  All islands, highlands and remote area deliveries will be subject to additional charges for delivery which you will be notified of once we have received the order. Alternatively please contact the sales office on 01268 590198 to confirm what this charge will be prior to the order being placed.

Delivery lead times will vary dependent upon the product and are subject to stock availability. Standard free delivery is normally 3-5 working days.

Delivery as standard is at kerbside to a ground floor site, with clear access.  Normal times are between 8.30am and 6pm.  If you require the item for example on a first floor or positioning, please contacts the sales office, and where possible, we will give you a price for this service.

It is the customer’s responsibility to ensure all items fit onto the premises through doors stairs etc.  Any aborted deliveries will incur additional charges which will be passed onto the customer.

Any refused delivery charges from suppliers will be passed on to the customer where appropriate.

Any products incorrectly ordered by the customer will incur a re-stocking charge, however goods can only be returned if unused and in the original packaging and in good condition on receipt.

All deliveries must be signed for your and receipt kept.  Any damaged goods must be reported to European Refrigeration within the first 24 hours after delivery.   We will do everything we can to meet delivery times described in that section, however delivery times may be affected by factors beyond our control and therefore cannot be guaranteed and are subject to location and stock availability.

Any special order items that are direct from the manufacturer cannot be cancelled or returned once ordered.

Extra services such as unpackaging and positioning of products as well as disposal of the old unit may be available. If you are interested in this service on the product you are looking at please contact us on: 01268 590198.

Cancellations and Returns

All returns are subject to authorisation by European Refrigeration Limited and the manufacturer.  European Refrigeration are under no obligation to accept returns of unwanted or unsuitable goods.  Any goods to be returned must be unused and still in there original packaging.  Goods must be returned complete with all parts, components, accessories and manuals.  A charge will be made to replace any missing parts. 

Any cost to return of goods will be at the expense of the customer.  In all cases returned goods will be subject to a re-stocking charge (amount to be confirmed at time of return) plus VAT.  


European Refrigeration is unable to accept returns on any goods specially ordered or made to order

This returns policy does not affect your statutory rights.